Contact Us

Contact Policy

Effective Date: 09-09-2024

At PFC Shop, we value our customers and are committed to providing excellent service. If you have any questions, concerns, or feedback, please don't hesitate to get in touch with us. Below are the ways you can contact us:

Email

For any inquiries, please email us at pfcshop.com@gmail.com. We strive to respond to all emails within 24-48 hours. When contacting us via email, please include your order number (if applicable) and a detailed description of your inquiry.

Phone

You can reach our customer service team at [your phone number]. Our phone lines are open from Monday to Friday 24h/24h . If you call outside of these hours, please leave a message with your name, contact number, and the reason for your call, and we will get back to you as soon as possible.

Mailing Address

If you prefer to contact us by mail, you can send your correspondence to the following address:

PFC Shop (Private Fashion Collection Shop)
1000 Northwest Street Mid-Town Brandy Wine, Suite 1210
Wilmington, Delaware 19801
United States

Please include your order number (if applicable) and a detailed description of your inquiry.

We actively monitor our social media channels and will respond to your messages and comments as quickly as possible.

Frequently Asked Questions

For quick answers to common questions, please visit our FAQ page. Our FAQ section covers a range of topics, including ordering, shipping, returns, and more.

Contact Form

If you have a specific request or need help with something particular, please fill out the form below, and we'll get back to you as soon as possible.

Contact form

Response Time

We strive to respond to all inquiries within 24-48 hours. During peak times or holidays, response times may be longer. We appreciate your patience and understanding.

Thank you for choosing PFC Shop. We appreciate your business and look forward to assisting you!